Salesforce Cloud
Salesforce ek leading cloud computing platform hai jo users ko customer relationship management (CRM) aur application development ke liye tools aur services provide karta hai. Yahaan kuch key features aur services ki list hai jo Salesforce Cloud platform mein available hain
Sales Cloud:
- Sales automation
- Lead management
- Opportunity management
- Sales forecasting
- Territory management
Service Cloud:
- Case management
- Knowledge base
- Omni-channel support
- Field service management
- Service analytics
Marketing Cloud:
- Email marketing
- Social media marketing
- Advertising automation
- Customer journey mapping
- Marketing analytics
Commerce Cloud:
- E-commerce platform
- Order management
- Product catalog
- Customer experience management
- Personalization
Community Cloud:
- Online community platform
- Partner portal
- Customer forums
- Knowledge sharing
- Community engagement tools
Platform & App Development:
- Salesforce AppExchange
- Lightning Platform
- Heroku
- Salesforce Mobile App Development
- Integration with external systems
Analytics Cloud:
- Business intelligence
- Data visualization
- Predictive analytics
- AI-powered insights
- Customizable dashboards
IoT Cloud:
- Internet of Things (IoT) data management
- Device monitoring
- Event processing
- Real-time analytics
- IoT app development tools
AI & Machine Learning:
- Einstein AI platform
- AI-powered chatbots
- Predictive analytics
- Personalization algorithms
- Natural language processing
Yeh kuch key features aur services hain jo Salesforce Cloud platform mein available hain. Har service apne unique features aur use cases ke sath aata hai, aur organizations ko customer engagement, sales automation, marketing, aur application development mein madad karta hai.